Microphone Not Working in Computer Mode

    Support › Microphone in Computer Mode

    1. Turn the headset on and listen for any beeps. Beeping every 8 seconds? Use the middle silver button to turn off mute
    2. (Windows) Right-click on the speaker icon in the bottom-right of your screen. Choose Open Sound Settings, then make sure the Output and Input are set to DECT
    3. (Apple) Click on the Apple icon in the upper left. Find Preferences, then click Input and Output, selecting DECT for each
    4. (Windows) In the Sound window from Step 2, open the Sound Control Panel. Click the Recording tab near the top, and make sure there DECT Microphone is set to Default Device. If any other device is set as Default or Default Communication, right-click on DECT and set it for both
    5. Check the Input settings on your dialer/softphone. This will likely be under Audio or Sound settings
    6. You should be good to go now!

    Contact us lorem ipsum

    Contact Us



    International Customers


    Corporate & Enterprise




    Bulk ordering

    Looking to order bulk? Click here

    Need a bunch?

    Meeting the needs of an entire office can be challenging. My job is to make sure that your team gets exactly what they need!

    You can try out any of our headsets on a 60-day free trial, to make absolutely sure you're getting the right fit.

    Fill out the form to the right and I'll be in touch within 1 business day.

    Shelby Signature

    Shelby Colraine

    Volume Purchasing Specialist


    Shelby Photo
    Your Details

    Create an account

    Sign In