LH280 User Manual

    LH280 User Manual

    What's in the box:

    • Your LH280 Headset
    • Spare Eartips
    • 205mAh 3.75v Lithium-Ion Battery
    • Battery Compartment Cover
    • 8.5v AC Adaptor
    • RJ-9 Phone Cord
    • Type A-to-MiniUSB Cord

    Table of Contents


    1. Product Diagrams

    Base Station

    1. Battery indicator
    2. Computer Mode button
    3. Telephone (TEL) Mode button
    4. Online indicator
    5. USB connector port
    6. Power socket
    7. AUX port
    8. Telephone connector (TEL port)
    9. Handset connector port
    10. Accessory selection switch
    11. Microphone volume up/down
    12. Compatibility switch
    LH280_manual_bs_1
    LH280_manual_bs_2
    LH280_manual_bs_3

    Headset

    1. Incoming volume up/down
    2. Mute
    3. Headset ON/OFF (and online indicator)
    4. Noise-canceling boom
    5. Replaceable eartip
    6. Battery (note position of arrow before replacing)
    7. Battery door
    LH280_manual_hs_1
    LH280_manual_hs_2
    LH280_manual_hs_3

    2. Setup

    • Plug in the included power adaptor to the base unit. The light on your base will light up

    NOTE: Charge your headset for at least 4 hours before you use it the first time

    2.1 Connecting to a telephone with a headset port

    • Using the included connector cord, connect the TEL port on the back of the headset base to the headset port on your desk phone
    • You may need to adjust the compatibility switch located on the bottom of the baseto find the correct setting for your phone model. The most common setting is 1*

    2.2 Connecting to a telephone without a headset port

    • Unplug the curly cord of your handset from your desk phone
    • Using the included connector cord, connect the TEL port on the back of headset base to the handset port on your desk phone
    • Connect the other end of handset curly cord to the handset port on the headset base
    • You may need to adjust the compatibility switch located on the bottom of the baseto find the correct setting for your device. The most common setting is 1*

    2.3 Connecting with a Leitner Handset Lifter

    • Follow instructions in section 2.2 before moving onto next step
    • Fit the handset lifter to your telephone as indicated in its user guide
    • Connect the handset lifter to the AUX port located on the back of the headset base
    • Ensure that the Accessory switch on the bottom of your base is set to RHL
    • Want to see the setup video? Go to headsets.com/LifterSetup

    2.4 Connecting a Leitner Electronic Hookswitch (EHS) cable

    • Connect the EHS cable to your telephone as indicated in its user guide
    • Connect the EHS cable to the AUX and TEL ports on the back of the headset baseRefer to the user guide for the EHS cable for the correct setting of the Accessory selection switch

    With the handset lifter or EHS cable connected, you will be able to answer and end calls using the ON/OFF button located on the headset — up to 350 feet away from your desk

    2.5 Connecting to your computer USB port

    • Connect the included USB cable to the USB port on the back of the headset base and the other end to an available USB port on your computer
    • Your computer will automatically recognize the device and install the correct drivers. Wait a few seconds before using the headset

    2.6 Replacing the eartip

    To replace the eartip of your LH280, twist the eartip 90 degrees and pull the eartip towards you

    3. Operation

    3.1 Making an outgoing call in telephone mode

    • Ensure that the TEL button on top of the headset base is selected
    • Press the headset’s ON/OFF button. The base’s Online Indicator will light
    • If a handset lifter or electronic hookswitch device is connected to the headset base, the line will be engaged automatically. Otherwise, you will need to lift the handset of your telephone or activate the headset button on your telephone
    • Dial the number you’re calling
    • After finishing the call, press the headset ON/OFF button to end the call if you have a handset lifter or EHS cable. Otherwise, just hang up the phone manually

    3.2 Receiving an incoming call in telephone mode

    • If there is an incoming call and the headset base is connected to a handset lifter or electronic hookswitch device, the TEL light and headset light will flash, and a ring tone will be heard on the headset
    • Press the headset’s ON/OFF button. The base’s Online Indicator LED will light
    • If a handset lifter or electronic hookswitch device is connected to the headset base, the line will be engaged automatically. Otherwise, you will need to lift the handset of your telephone or activate the headset button on your telephone
    • To end the call, replace the headset on the base or press the ON/OFF button. If you do not have an EHS cable or a handset lifter, you will need to manually disconnect the line

    3.3 Making an outgoing call in USB/PC mode

    • Ensure that the PC button on the top of the headset base is selected
    • Press the headset’s ON/OFF button and the base’s Online Indicator will light
    • After finishing your call, press the ON/OFF button to disconnect. The base’s Online Indicator will turn off
    • You may also need to click your softphone’s disconnect button to end the call

    3.4 Making a call using UniBase® Mode

    Your Leitner LH280 is equipped with UniBase technology that allows you to conference your office phone and softphone calls together. To activate UniBase mode, start with the base in phone mode with a call on the phone line. Press and hold the PC button for 4 seconds. Both phone and computer mode lights will light up. You can now conference a softphone call with the existing telephone call. To exit UniBase mode, press the phone mode button.

    Note: all computer sounds will be shared with the conference call.

    3.5 Adjusting the ring volume

    When the headset is ringing to indicate an incoming call, you can adjust the ring volume using the volume control buttons located on the headset

    3.6 Muting the headset microphone

    To mute the headset microphone when on a call, press the mute button on the headset (in between the volume buttons). While the headset is in mute mode, a short beep will be heard on the headset every 8 seconds. Press the mute button again to end

    3.7 Headset microphone volume setting

    You can adjust your speaking volume by using the two buttons located on the bottom of the headset base

    3.8 Adjusting headset listening volume

    Use the volume control buttons on the headset to adjust the listening volume. You will hear a beep for each volume step up or down

    3.9 Out of range and reconnection

    You will hear warning beeps in the headset when you walk out of range of the base. If the headset disconnects due to being out of range, the call will not drop. The headset will automatically reconnect when you are back in range and the call will be active again

    NOTE: If you do not move back inside the base range within 5 minutes, the call will be disconnected

    3.10 Battery level indication

    The four LEDs on the top of the headset base indicate the battery level of your headset battery

    Indication Battery Level
    One LED flashing < 20%
    One LED on 20%-40%
    Two LEDs on 40%-60%
    Three LEDs on 60%-80%
    Four LEDs on 80%-100%

    3.11 Training mode and making a conference call

    Your Leitner LH280 headset allows a second headset to be temporarily connected to the base for training or conference calls.

    • Set up the call using the primary headset
    • Once on the call, place the second headset on the base charger*
    • After about one second, the Online Indicator on the secondary headset will turn on and the primary base’s 2nd LED light will flash to indicate that the headset is registering with the base unit
    • Once the registering has completed, the LED light on the base will stop flashing
    • Immediately remove the second headset from the base. Wait 6 seconds and then press the 2nd headset’s ON/OFF button to join it to the call

    NOTE: The additional headset will only remain registered to the base for the duration of the call. After the primary headset has ended the call, the second headset will return to its normal state. Returning either headset to its original base will also end conference mode.

    * Your Leitner LH280 headset can only be conferenced with another LH280 headset

    3.12 Overview of audio signals

    Sound Indication
    2 rapid beeps (60 sec repeat) Low battery
    2 beeps Nearly out of range
    2 pitch tone Out of range
    4 rapid beeps Back in range
    1 beep Receiver volume up/down
    2 pitch tone (8 sec repeat) Mute is on
    1 beep Mute off/on
    Multi tone (2 sec repeat) Ringer (EH device)

    3.13 Registering a new headset to the base

    You can register a new primary headset unit to your LH280 base using the following procedure:

    • Press and hold the TEL button on the base for five seconds to make the baseenter registration mode. The TEL light will flash showing the base is in registration mode
    • Press and hold the mute button on the headset for five seconds to make the headset enter the registration mode
    • The headset will now be registered to the base which will take around 30 seconds.When the registration has completed, the base TEL light will stop flashing

    NOTE: The LH270 and LH275 model cannot register to the LH280 base

    3.14 Controlling the Automatic Answer feature for calls

    When you take your LH280 off of the base, your call will not be answered by default. If you’d like to turn this feature on, simply hold the ”+” and “–“ buttons on your headset together for 3 seconds. You’ll know this feature is activated when the LED light slowly flashes.

    To turn this feature back off, follow the same steps again. This time the LED light will quicklyflash, letting you know this feature has been turned back off.

    3.15 Permanently register an additional headset

    • With the original headset out of the base, press and hold the Volume Up button undereath the base for about 5 seconds to enter registration mode. The TEL light on the base will begin to flash to indicate you’re in registration mode
    • Press and hold the ON/OFF button on the 2nd headset until the light on the headset begins to flash
    • Wait until the ON/OFF light on the headset stops flashing (about 30 seconds)
    • The 2nd headset is now permanently registered to the new base
    • You can charge this headset on its original base without ending the permanent registration mode
    • To end the permanent registration, follow the instructions in 3.13

    *The first headset to turn on will become the primary headset. Only the primary headset can answer and end calls

    4. Troubleshooting

    (For live support call 1-800-432-3738, Mon-Fri 6:00-4:30 Pacific Time)

    Q: I have connected my headset base to my phone but the headset is not working

    A: Make sure that the battery has been properly charged. Your headset requires an initial 4-hour charge before its first use

    Q: The headset is working but I cannot hear telephone calls correctly

    A: Ensure that you have the correct compatibility setting by adjusting the switch on the bottom of your headset base. The most common compatibility is 1. Cisco telephones should be set to 4 when using the headset jack

    Q: When the headset’s ON/OFF button is pressed, the handset lifter lifts the handset butI cannot hear the call on the headset

    A: Ensure that the headset base is connected to the telephone’s handset port and not the headset port (if the telephone has one)

    5. Health and safety instructions

    Please read the following safety and operational instructions before using your Leitner LH280. Please keep these instructions for your reference. When using this product, these basic safety precautions and warnings should be followed to reduce the risk of fire, electric shock, injury to persons and damage to property.

    General

    Operating, charging and storage temperature is 0°C to 40°C (32°F to 104°F).

    Warnings

    • Never allow children to play with the product - small parts may be a choking hazard
    • Plug the AC adaptor into the outlet nearest the equipment that is easily accessible
    • To reduce the risk of electric shock, explosion or fire, use only the supplied charger or Class 2 AC adaptor to charge the headset. Ensure that the voltage rating(e.g. 120V, 60 Hz) corresponds to the power supply you intend to use
    • Do not disassemble the product or AC adaptor as this may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock or fire when the product is subsequently used
    • Do not insert anything into the product because this may cause damage to the internal components or cause injury to you
    • Avoid contact with liquids. Do not locate this product near water, for example, near a bathtub, or sink, in a wet basement, or near a swimming pool
    • Discontinue use of product if the product overheats, has a damaged cord or plug, if the product has been dropped or damaged, or if the product has come into contact with liquids
    • This product should never be placed over or near a heat source and should not be placed in locations which do not have proper ventilation
    • If you experience skin irritation after using this product, discontinue use
    • Exposure to high volume sound levels or excessive sound pressure may causetemporary or permanent damage to your hearing. Although there is no single volume setting that is appropriate for everyone, you should always use your headset with the volume set at moderate levels and avoid prolonged exposure to high volume sound levels. The louder the volume, the less time is required before your hearing could be affected. You may experience different sound levels when using your headset with different devices. The device you use and its settings affect the level of sound you hear. If you experience hearing discomfort, you should stop listening to the device through your headset and have your hearing checked by your doctor.

    To protect your hearing, some hearing experts suggest you:

    1. Set the volume control in a low position before putting your headset on your ear and use as low volume as possible
    2. Avoid turning up the volume to block out noisy surroundings. Whenever possible, use your headset in a quiet environment with low background noise
    3. Limit the amount of time you use headsets at high volume levels
    4. Turn the volume down if the sound from the headset prevents you from hearing people speaking near you

    To avoid the risk of electric shock, explosion, fire or leakage of corrosive or toxic chemicals, please observe the following charging and battery warnings:

    Charging warnings

    • Use only the charger provided with your headset to charge the product. Do not use the charger for any other purpose. Ensure that the voltage rating corresponds to the power supply you intend to use
    • Charge the headset according to the instructions supplied with the unit
    • Plug the AC adaptor or charger into an outlet that is near the equipment and will be easily accessible

    Headset battery warnings

    The headset is equipped with a replaceable battery. To reduce the risk of fire or injury to persons read and follow these instructions

    Do not dispose of the battery in a fire. The battery may explode. Check your local laws for disposal instructions

    Do not open or mutilate the battery. There may be corrosive materials which can causedamage to eyes or skin and may be toxic if swallowed

    Never charge the battery where the temperature may fall below 0°C (32°F) or rise above 40°C (104°F)

    RECYCLING: the battery used in your headset must be recycled or disposed of properly. Contact your local recycling center for proper disposal of your headset battery

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